What information can you provide regarding shipping modes and charges?
Normally we send through courier, or post upon request from clients. Shipping costs depend on the volume and destination.
Do you hold international certifications like ISO 9001 or CE?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have CE marks for many of our medical products.
What is the minimum order quantity (MOQ) for international orders?
We expect minimum orders to be at least US$1000. However, we understand that customers may need to place smaller sample orders initially to test products in their market.
Can I purchase customized products that are similar to your catalogue?
Certainly. You can send us pictures or samples of the products you need. Please note that custom production may require additional lead time for delivery.
Do you maintain stock for the listed products?
Generally, we maintain stock for every listed product, with production runs occurring monthly. Availability depends on current sales conditions, so please check for accurate inventory information before ordering.