Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for sample preparing; mass production timelines need to be confirmed based on requirements.
Can you accept customized requests?
Yes, we have a complete design and drawing department along with CNC machines to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for customs clearance.
How do I proceed with an order?
Firstly, let us know your requirements. Secondly, we quote according to your needs. Thirdly, the customer confirms samples and places a deposit. Fourthly, we arrange production.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty for our products to ensure long-term reliability.
Nipa Orthopedic Implants
