Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic instruments and veterinary products.
What are your accepted payment methods?
We accept T/T (Telegraphic Transfer), Western Union, and Paypal for your convenience.
How long does the delivery take?
We maintain a large stock. Orders can typically be shipped within 1 week if items are available.
Which shipping methods do you use?
We ship orders globally via reliable express carriers such as DHL, UPS, FEDEX, and TNT.
Do you provide free samples?
Yes, we offer free samples. Customers are only required to cover the freight/shipping costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty on our orthopedic instruments.