What are your shipping modes and charges?
Normally we send through couriers like DHL, FEDEX, UPS, TNT, or postal services upon request from clients.
Do you hold ISO 13485 and CE approvals?
Yes, we have obtained ISO13485 system certification and CE certification for our orthopedic products.
What is the minimum order value? Do you provide samples?
We generally expect minimum orders of at least US$500. However, we provide smaller sample orders for market testing. Free samples can be offered, though freight costs are covered by the client.
Can I buy products similar to your catalogue but not shown?
Yes, you can send us pictures or samples of the items you need. Note that custom or non-listed items may require longer delivery times.
What are your payment terms and stock status?
We generally maintain monthly production stock for listed products. Payment for orders under $800 is 100% in advance. For orders over $800, we require 30% T/T in advance, with the balance due before shipment. We accept L/C, T/T, Western Union, and PayPal.
Are your medical instruments sterilized upon delivery?
According to our basic product specifications, most plates are provided in a non-sterilization state, suitable for standard clinical preparation protocols.