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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are the manufacturer which is established for more than 17 years.
What types of railway fasteners do you produce?
We specialize in manufacturing a full range of railway fasteners including: Railway fastening systems, rail clips, screw spikes, cut spikes, track bolts, frog bolts, fish plates, tie plates, rail clamps, rail anchors, rail blocks, etc.
What standards do your products meet?
We manufacture according to standards as GB/TB (Chinese national standards and railway standards), AREA, AREMA, ASTM, UIC, EN, BS, DIN, JIS, AS, GOST, etc.
How do you control quality?
We employ a strict process: Raw material quality control - production process quality control - final quality control. We have our own test lab and can perform almost all testing in-house.
How do you handle quality complaints?
We provide a 24-hour response guarantee, replacement or refund for confirmed defects, and third-party inspection is accepted (SGS, BV, etc.).
Do you offer technical support or installation guidance?
Yes. We provide CAD drawings, installation manuals, and compatibility advice for track systems. On-site engineer support is also negotiable.
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