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Frequently Asked Questions
Can I have a sample order for quality testing?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable for your evaluation.
What is the expected lead time for orders?
Sample preparation typically takes 3-5 days. For mass production, the timeline will be confirmed based on the order volume.
Do you offer customization services?
Yes, we have a complete design and drawing department equipped with CNC machines to provide high-precision customized services.
How are the goods shipped and how long does it take?
We ship via DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days. We also provide professional shipping services to meet your customs clearance requirements.
Is it possible to print my own logo on the products?
Yes, it is possible. Please inform us formally before production begins so we can accommodate your requirements.
What kind of warranty do you offer on your products?
We offer a 3-year warranty for our products to ensure long-term reliability and performance.