What are your accepted payment methods?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
What are the terms of delivery?
We ship via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long does delivery usually take?
Generally, it takes about one week if goods are in stock. For non-stock items, delivery is typically 15-30 days depending on the order quantity.
Does your product come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Do you handle customs and taxes for Mexico?
If you lack import experience, our company can handle customs clearance and taxes, delivering directly to your door. For experienced importers, we ship via standard international express.
What is the policy for shipping to the United States?
We can ship directly to the United States. For orders valued under $600, there is typically no tax applicable.