Q1. What is your payment method?
A: We accept T/T, Western Union, Money Gram, and PayPal.
Q2. What are your terms of delivery?
A: We ship via professional couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. How about your delivery time?
A: Generally it is about one week if the goods are in stock. For non-stock items, it typically takes 15-30 days depending on the order quantity.
Q4. Does your product have a warranty period?
A: Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Q5. Are your products compliant with medical standards?
A: Yes, all products are manufactured following strict quality control protocols for orthopedic surgery use.
Q6. Can I order a single unit to test?
A: Yes, our Minimum Order Quantity (MOQ) is 1 PCS, and samples are available for quality evaluation.