Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for Sample preparing, for mass production need to be confirmed based on requirements.
Can you accept customized products?
Yes, we have complete design and drawing departments and CNC machines to complete high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Professional shipping services are available for customs clearance.
Is it OK to print my logo?
Yes. Please inform us formally before our production to arrange the logo application.
Do you offer guarantee for the products?
Yes, we offer 3 years warranty for our products to ensure quality standards.