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Frequently Asked Questions
Q1 Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
Q2 What is your accepted payment method?
We accept T/T, Western Union, and Paypal for secure transactions.
Q3 What is the estimated delivery time?
We maintain a large stock and can typically ship orders within 1 week if the items are available.
Q4 Which delivery methods do you provide?
Orders are primarily shipped via reliable international couriers such as DHL, UPS, FEDEX, and TNT.
Q5 Do you offer product samples?
Yes, we offer free samples; customers are only required to cover the freight/shipping costs.
Q6 What is the warranty period for your orthopedic products?
Our products come with a 5-year warranty, ensuring long-term reliability and support.