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Frequently Asked Questions
Q: What is the primary use of this external fixator?
A: It is designed for pelvic fracture fixation and the correction of orthopedic deformities in hospital surgical environments.
Q: What certificates do these orthopedic instruments hold?
A: The products are manufactured under strict quality standards and hold certifications such as FSC, CE, FDA, ISO9001, ISO13485, and EN1865.
Q: What is the standard lead time for orders?
A: Typically, the lead time is between 15-25 days after the order is confirmed and the deposit is received.
Q: What accessories are included with the two-section pelvic fixator?
A: The standard set includes 4 pieces of HB 6*150mm matching bone screws, a 6mm hex wrench, and a 6mm screw driver.
Q: How is the product packaged for international transport?
A: All units are securely packed in high-quality cartons to ensure safety during transit.
Q: Is there any after-sales support or warranty?
A: Yes, we provide a 12-month warranty from the date of receipt, including technical guidance and spare parts replacement.